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This Web site is owned and operated by or on behalf of
the American Red Cross. We recognize that visitors to our site may be
concerned about the information they provide to us, and how we treat
that information. This Privacy Policy addresses those concerns. This
policy may be changed or updated from time to time.
If you have any questions about our Privacy Policy,
you can contact us at:
American Red Cross
National Headquarters
Office of the General Counsel
2025 E Street NW
Washington D.C. 20006
or e-mail us at
info@usa.redcross.org
We are available to answer your questions or hear your
concerns.
Our Policy
The American Red Cross uses its best efforts to respect and protect the
privacy of our online visitors and donors. We will not share your e-mail
address with third parties.
The American Red Cross may share financial donor
postal mailing lists with other non-profits for a one-time use by the
other non-profit. If you are a financial donor to the American Red
Cross, you may request that we withhold your mailing information from
any list exchanges with other non-profits. Please e-mail us at
findev@usa.redcross.org. In
the subject field, type "Do Not Exchange" and provide us your name,
e-mail or postal address depending on how you made your contribution to
our organization. American Red Cross lists are never sold to third
parties.
Is Credit Card Information Secure?
We care about the safety and security of your transaction. We use high
grade encryption and the https security protocol to communicate with
your browser software. This method is the industry standard security
protocol, which makes it extremely difficult for anyone else to
intercept the credit card information you send to us. Companies we work
with to process credit card transactions also use high grade encryption
and security protocols. Contributions may also be made by calling
1-800-HELP NOW or directly to your
local chapter.
Is My Personal Information Secure?
Yes. The same high grade encryption and https security protocols used
for financial transactions on our site are used in collecting personal
information to schedule your blood donation. Blood donations may also be
scheduled by calling 1-800-GIVE-LIFE or your local American Red Cross
Blood Services Region.
We Care About Doing It Right
In addition to maintaining privacy and security controls over
information you share with us, the American Red Cross works to
accurately process your contribution information. During business hours,
staff are available to answer questions about your financial donation or
scheduled blood donation at
info@usa.redcross.org.
The American Red Cross employs error checking
procedures to make certain transactions are processed completely and
accurately. As necessary, changes are made to improve our systems. And,
independent external and internal audits are conducted to ensure the
privacy, security and appropriate processing of your information on our
site.
How Do We Use "Cookies"?
Visitors should be aware that non-personal information and data may be
automatically collected by the American Red Cross Website through the
use of "cookies." "Cookies" are small text files a Website can use to
recognize repeat visitors, facilitate the visitor's ongoing access to
and use of the site, and allow a site to track usage behavior and
compile aggregate data that will allow content improvements. Cookies are
not programs that come onto a visitor's system and damage files.
Generally, cookies work by assigning a unique number to the visitor that
has no meaning outside the assigning site. If a visitor does not want
information collected through the use of cookies, there is a simple
procedure in most browsers that allows the visitor to deny or accept the
cookie feature. The American Red Cross uses "cookie" technology only to
obtain non-personal information from its online visitors in order to
improve visitors' online experience and facilitate their visit within
our site.
Note to Parents on Our Privacy Policy
The American Red Cross welcomes children to learn more about our
organization and, where appropriate, find opportunities to serve their
communities through American Red Cross training programs and volunteer
activities. However, we encourage this to be done only with their
parent's knowledge and supervision. For this reason, the American Red
Cross follows the guidelines for interactive electronic media published
by the Children's Advertising Review Unit of the Better Business Bureau.
Thank you for visiting our site. Please
contact us should you have
any questions about the operation of the site.
Revised September 7, 2004
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